Privacy Policy

Welcome to PadelSmesh ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience using our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

We collect the following types of information:

• Account Information: Phone number for authentication and communication purposes.
• Profile Information: Name and display preferences you provide.
• Game Data: Information about padel games you create, join, or participate in, including scores and game history.
• Financial Information: Payment details processed through our secure payment provider (Stripe) for settling game costs.
• Usage Data: How you interact with the app, features used, and session information.

We use analytics to understand how our app and website are used, helping us improve the experience for all users.

• Analytics Provider: We use PostHog for analytics, hosted on EU servers.
• What We Track: Screen views, feature usage, and app interactions.
• Identifiers: We associate analytics data with your user ID to understand usage patterns.
• Cookies: Our website uses essential cookies and analytics cookies to improve your experience.

We use the collected information for the following purposes:

• To provide and maintain our service
• To authenticate your identity via SMS verification
• To facilitate game creation, joining, and score tracking
• To process payments and settlements between players
• To send notifications about games and settlements
• To improve and optimize our app experience
• To communicate with you about updates and support

We may share your information in the following circumstances:

• With Other Players: Your name and game participation details are visible to other players in your games.
• Payment Processing: Financial data is shared with Stripe for payment processing.
• SMS Services: Your phone number is shared with Twilio for authentication and notifications.
• Legal Requirements: When required by law or to protect our rights.

We implement appropriate technical and organizational security measures to protect your personal information. These include:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication mechanisms
• Regular security assessments
• Limited access to personal data

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at hello@getsmesh.com.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.